After working in the corporate world for 20 years, Karen Klein launched Fulcrum Information Resources, specializing in business research, project management, writing, and editing. Her clients range from non-profits to Fortune Global 500 companies across numerous industry sectors.
Karen states that AIIP’s values—high ethical standards; a collegial, noncompetitive community of colleagues; diversity of members’ business offerings; and professional development in running a business—mesh with her own sensibilities. She is a long-time AIIP volunteer in conference planning, advertising, and industry relations, and was the liaison to AIIP’s allied organization, the Society for Technical Communication.
Karen serves on the editorial committee and writes for Women2Women, a publication of the Greater Reading (Pennsylvania) Chamber Alliance. She received her B.A. in Journalism and M.S. in Information Science from the Pennsylvania State University.
Denise Carter started DCision Consult in January 2013, providing research and competitive intelligence services to the pharma and biotech industries. DCision specialises in current awareness and competitive landscapes. In 2021 Denise will also pivot a little way and explore the world of developing self-learning modules in information management topics.
Denise is based in Geneva, Switzerland. Her career includes phases in the chemical and pharmaceutical industries. Denise is active in the UK's Chartered Institute for Library and Information Professionals (CILIP), where she served as Chair of a new special interest group for Knowledge & Information Management. She also helped to develop CILIP’s newest professional registration option - the Chartered Knowledge Manager. Denise has a bachelor’s degree in Librarianship and History from Aberyswyth University and a master’s degree in Information Management from the University of Birmingham.
Immediate Past President
Jennifer Pflaumer launched her information management consultancy, Paroo, in 2009 after realizing the need for concentrated information management solutions for businesses across all industries. Her expertise includes finding ways to better manage digital assets, creating information strategies, improving workflow processes, and performing systems analysis and design.
Jennifer joined AIIP in 2014 and has been involved as a volunteer on various projects and initiatives, including acting as web manager and professional development chair. Jennifer is also a member of the Special Libraries Association.
TROY M. WASON
She has served on the boards of various non-profit organizations including the Sauk Prairie Chamber of Commerce and the Wisconsin Economic Development Council. As a member of AIIP Beth has been active in the finance committee and the sponsorship committee. She enjoys the professional development and camaraderie in AIIP.
EDWARD j. aJAEB
Eddie Ajaeb is an experienced private investigator, intelligence analyst, online researcher, business owner, and national speaker specializing in social media and digital investigations, open source intelligence, and security analysis. He helps clients navigate complex security, intelligence, and investigative needs. His clients have included nonprofit organizations, Fortune 500 companies, international research firms, and government officials and agencies.
Eddie has presented at national conferences, appeared on multiple podcasts, and published articles in a variety of publications in the security, investigations, and research industries, including Pursuit Magazine, PI Magazine, and Online Searcher.
Janel Kinlaw launched Refining Workflow in March 2019, where she provides project management and business analysis to her clients. She has a BS in Information Systems from Susquehanna University and an MLS from Drexel University. In addition to her leadership role in AIIP, she volunteers on multiple boards for local non-profit organizations.
Director, Professional Development
Kelly works with entrepreneurs and small business owners, helping them find ways to grow their business through market research, strategic planning and CEO Peer Group facilitation. She has taught both MBA and undergraduate classes in market research and entrepreneurship at the University of Wisconsin–Eau Claire for the past 7 years. She was recognized as the Business Woman of the Year in 2018 by her local Women’s Business Center.
Kelly currently serves as the President of the Board of Governance for eSucceed Virtual Charter School and as the Secretary of the Board of her local Curling Club. She has been a volunteer on the AIIP Virtual Events Committee since January 2019 and was the winner of the AIIP Connections Writer’s Award in 2019.
Page updated April 30, 2021