AIIP Member-to-Member Webinar: No-Fault No-Guilt Communication

  • 14 Nov 2019
  • 12:00 PM - 12:30 PM
  • Virtual
Cindy Shamel (Shamel Information Services) and Ulla de Stricker (de Stricker Associates) outline some principles for communicating in a direct, professional, and factual manner without unnecessary apologies to imply we are at fault or are failing to perform when that most certainly is not the case. The techniques illustrated help maintain a positive spirit in interaction with others and work equally well in team work, with clients, and with family members. 

Members may register for this half-hour webinar at

Association of Independent Information Professionals

8550 United Plaza Blvd #1001
Baton Rouge, LA 70809

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